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Safety & Privacy

Clinical safety, privacy, and governance

ClinIQ Ireland is built for qualified healthcare professionals. This page explains how we approach safety, de-identification, data handling, and clinical governance.

Not a diagnostic or treatment tool

ClinIQ does not diagnose, treat, or replace clinical judgement, examination, or professional responsibility. Every answer includes a clinical safety disclaimer. You remain responsible for all clinical decisions.

De-identification by design

Before every submission, we check for common Irish identifiers: PPS numbers, Eircodes, phone numbers, dates of birth, medical record numbers, names, and email addresses. We prompt you to remove them. Do not enter identifiable patient information.

Data handling

  • • Questions and answers are stored per-user and protected by Row Level Security.
  • • You cannot see other users’ questions or answers.
  • • Admins can access aggregated usage data for governance and quality review only.
  • • We do not sell or share clinical data with third parties.
  • • AI processing is performed via a secure gateway; no OpenAI API keys are exposed in frontend code.

Clinical governance

  • • Every answer includes a mandatory clinical safety disclaimer.
  • • Red-flag prompts and escalation considerations are highlighted on every answer.
  • • Irish healthcare context (HSE, HIQA, IMC, CORU) is included where relevant.
  • • Source citations are provided in Research Mode for traceability.
  • • Scope-of-practice cautions are included to prevent acting outside competence.

Contact

For safety concerns, governance questions, or to report an issue, contact us atinfo@cliniq.ie.